VannGo Terms & Conditions

VannGo Luxury Mobile Restrooms & Portable Solutions Terms & Conditions

VannGo Luxury Mobile Restrooms & Portable Solutions SMS Terms and Conditions
Effective Date: 1/9/25

Introduction

By opting into the SMS program provided by VannGo Luxury Mobile Restrooms & Portable Solutions, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, and alerts related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and FCC guidelines.

Opt-In Consent

In accordance with the TCPA, your participation in our SMS service requires explicit one-to-one consent. By opting in, you consent to receive messages from VannGo Luxury Mobile Restrooms & Portable Solutions only. Consent will not be shared with third-party entities without your direct approval.

To join our SMS program, you may opt in through:

Web Form: By checking a clearly labeled box during the opt-in process.
Text-to-Join: By texting the keyword “JOIN” to 1-615-237-5708
Verbal or In-Person Consent: In certain cases, if allowed, your verbal consent can be captured and documented.

By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. Messages may include promotional or informational content as specified at the time of opt-in.

Message Frequency

The number of messages you receive will vary based on your interaction with our services. You can expect no more than 10 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Process

You can opt out of receiving SMS messages from VannGo Luxury Mobile Restrooms & Portable Solutions at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will no longer receive messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact us at lisa@govanngo.com.

Terms of Consent

By opting into this SMS program, you agree to receive SMS messages from VannGo Luxury Mobile Restrooms & Portable Solutions in compliance with the TCPA and FCC guidelines. All messages will be relevant to your interaction with our services and products.

Your consent is specific to VannGo Luxury Mobile Restrooms & Portable Solutions and does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in.

Privacy Policy

We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for delivering the SMS messages outlined in this agreement.

Message and Data Rates

Message and data rates may apply depending on your mobile service provider and plan. VannGo Luxury Mobile Restrooms & Portable Solutions is not responsible for any fees charged by your carrier for sending or receiving messages.

Record-Keeping and Compliance

We maintain detailed records of when and how you provided consent to receive SMS messages, including opt-in and opt-out dates and timestamps. These records are stored in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

Changes to Terms and Conditions

VannGo Luxury Mobile Restrooms & Portable Solutions reserves the right to modify these Terms and Conditions at any time. Significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after changes are made, you agree to the revised Terms and Conditions.

Disclaimers and Liability Limitations

VannGo Luxury Mobile Restrooms & Portable Solutions is not responsible for delayed or undelivered messages. SMS message delivery depends on effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will be available in all areas at all times.