VannGo Luxury Mobile Restrooms & Portable Solutions Privacy Policy
Effective Date: 12/24/2024
The VannGo Luxury Mobile Restrooms & Portable Solutions Privacy Notice describes how Personal Information about you may be used and disclosed and how you can amend this information. Please review it carefully.
Introduction
At VannGo Luxury Mobile Restrooms & Portable Solutions ("VannGo"), we are committed to protecting the privacy of your Personal Information. Personal Information includes any individually identifiable information that we obtain from you or others that relates to your past, present, or future services, the products you have purchased, or payment for your services.
This notice provides you with information about our uses, disclosures, and privacy practices with respect to your Personal Information. We reserve the right to change the terms of this notice from time to time and to make the revised notice effective for all Personal Information we maintain.
Information That We Collect
We collect Personal Information about our customers and potential customers in the following ways:
- Via VannGo’s website, including purchases and bookings made online
- Via VannGo’s social media pages
- Personal Information provided from you offline to make bookings, receive reminders, request quotes, purchase services, receive marketing emails, and correspond with us directly
- Mobile Subscriber Information
Mobile Subscriber Information
Your Mobile Information will NEVER be shared with other parties under any circumstances. This includes no sharing with third parties, affiliates, or for marketing or promotional purposes.
Text Messages
By opting in for text messages, you authorize us to contact you, including by sending text messages directly or through a third-party text messaging service, and other communications to a cell phone using an automatic telephone dialing system or an artificial or prerecorded voice message, at any number you provide.
You acknowledge that any text messages or prerecorded messages sent by us may contain service updates, scheduling reminders, or payment updates. You may revoke your consent for us to contact you at a specified telephone number by communicating your revocation to us through any reasonable means.
Uses and Disclosures of Personal Information
We use and disclose your Personal Information, as necessary, for purposes such as:
- Processing payments
- Providing restroom trailer and portable restroom services
- Sending booking confirmations and reminders
Example of Use for Payment Purposes:
We submit a request for payment to your credit card company. The credit card company may request information from us to verify the services performed. We will provide information to them about you and the services provided.
Example of Use for Business Operations:
We may work with business associates for services like training programs, customer feedback, and legal services. When necessary, we share information with these associates to support our operations.
Other Uses of Your Personal Information
We may disclose your Personal Information without notice if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of VannGo, including during lawsuits or disputes
- Act in emergency circumstances to protect the health and safety of our users or the public
- Communicate with government agencies that oversee our activities
In the event of a merger, acquisition, bankruptcy, asset sale, stock sale, or other transaction involving VannGo, your Personal Information may be disclosed in accordance with applicable state and federal privacy laws.
Your Rights
You have the right to:
- Update your Personal Information by contacting us via the details below
- Opt out of receiving marketing emails by unsubscribing through the link provided in each email
Contact Us
Our owner is responsible for ensuring compliance with this Privacy Notice and applicable privacy laws. If you have any comments, questions, concerns, or complaints regarding your Personal Information, please contact us as follows:
By Email: lisa@govanngo.com
By Telephone: (615) 398-2574
In Writing:
VannGo Luxury Mobile Restrooms & Portable Solutions
6817 Lebanon Rd.
Murfreesboro, TN 37129
Attention: Lisa Baker