For your convenience, our most common customer questions are answered right here.
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Q: Is there a rental contract to sign?
A: Yes. We will email you a rental contract to sign once you confirm your event date(s) and which equipment you need.
Q: What are the power requirements?
A: Each trailer requires a 110v dedicated 20 amp power source within 100 ft of placement. If you do not have power available, we offer quiet convenient generators that you can rent with the unit. The generators will arrive full of fuel, but for long extended use, you will be responsible for refueling.
Q: What about water requirements?
A: Each unit requires a basic garden hose from your location. Our team will need to use your water to fill the tank with fresh water upon delivery. Then you can use the unit without a hose connected.
Q: How does delivery work, is there an additional fee?
A: There’s no fee if your event is within a 30 mile radius of our storage facility. For delivery beyond this radius, a surcharge will be added to your invoice. Please contact us and provide the specific delivery address to determine whether a delivery charge is applicable.
Q: Where can you park and set up the trailer?
A: The unit must be parked on relatively level / flat surface, clear of trees and branches. The entry path to the setup location must have a minimum overhead clearance of 10′ from buildings and tree branches.
Q: What about sewage pumping? What if the unit overfills? How do we monitor overall usage?
A: Typically the restrooms are rented for single day events. In this case it’s not necessary to have the trailer pumped of sewage or refilled with fresh water. Prior to your event our team will discuss the approx. time frame of your event and approx. # of guests. The appropriate trailer will be set up by our team when we deliver it and removed upon completion of your event.
For large/long term/multi day rentals we can provide a restroom monitor/concierge. Otherwise it is the customers responsibility to monitor the overall usage and arrange for our pumping service prior to the restroom overflowing with sewage. Therefore we recommend using the onboard freshwater tank as a gauge to monitor the overall restroom usage. After initial delivery/setup if the onboard fresh water tank is used until it’s empty you can refill the freshwater tank 1 more time. After this second round of freshwater is depleted from the tank you will need to have the sewage pumped.